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Company Policy

Equal Opportunity Policy

JDM Direct is committed to fostering an inclusive environment free from discrimination in every aspect of our business.

Effective Date: January 1, 2025 • Last Updated: July 15, 2026

Our Commitment

JDM Direct LLC is an equal opportunity employer and business. We are committed to providing equal opportunity in all aspects of employment and services without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.

This policy applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. It equally applies to all customer interactions, vendor relationships, and business partnerships.

Employment Practices

JDM Direct makes employment decisions based on merit, qualifications, and business needs. We ensure that:

  • All job applicants and employees receive equal consideration and treatment regardless of protected characteristics.
  • Recruitment, hiring, training, promotion, compensation, benefits, and termination are free from unlawful discrimination.
  • Reasonable accommodations are provided to qualified individuals with disabilities in compliance with the Americans with Disabilities Act (ADA) and applicable Puerto Rico law.
  • We actively encourage applications from individuals of all backgrounds, including veterans and members of underrepresented communities.

Customer & Service Policy

Every customer who walks through our doors — whether physically or virtually — is treated with the same respect, professionalism, and dedication. We do not discriminate in the provision of our vehicle import, sales, or related services based on any protected characteristic.

All customers have equal access to our inventory, pricing, and support services. We serve customers across Puerto Rico and the United States with the same standard of care.

Anti-Harassment

JDM Direct maintains a zero-tolerance policy for harassment of any kind. Harassment — whether verbal, physical, visual, or digital — based on any protected characteristic is strictly prohibited and will result in immediate corrective action, up to and including termination of employment or refusal of service.

This includes but is not limited to: unwelcome conduct, slurs, jokes, intimidation, threats, and any behavior that creates a hostile or offensive environment for employees, customers, or business partners.

Diversity & Inclusion

As a business proudly serving the diverse communities of Puerto Rico and the broader United States, we celebrate the rich cultural fabric of our customer base and workforce. We believe diversity drives innovation, strengthens our team, and enables us to better serve our customers.

We are committed to:

  • Providing bilingual (English and Spanish) services to ensure accessibility for all customers in Puerto Rico.
  • Building a workforce that reflects the communities we serve.
  • Fostering an environment where every team member feels valued, heard, and empowered to contribute.
  • Partnering with diverse suppliers and vendors whenever possible.

Compliance & Reporting

JDM Direct complies with all applicable federal, Commonwealth of Puerto Rico, and local equal opportunity and anti-discrimination laws, including but not limited to:

  • Title VII of the Civil Rights Act of 1964
  • The Americans with Disabilities Act (ADA)
  • The Age Discrimination in Employment Act (ADEA)
  • Puerto Rico Anti-Discrimination Act (Law 100)
  • Puerto Rico Act Against Sexual Harassment in the Workplace (Law 17)
  • Executive Order 11246 (Equal Employment Opportunity)

How to Report a Concern

If you believe you have been subjected to or witnessed discrimination or harassment, we encourage you to report it immediately. All reports will be investigated promptly and confidentially. Retaliation against anyone who reports a concern in good faith is strictly prohibited.

JDM Direct LLC is proud to be an equal opportunity employer and business. We are building a company where everyone belongs.